Políticas de Cancelación (Anulaciones)

Advance Notice: Cancellations made more than [48/72] hours in advance will receive a refund of the deposit (minus administrative fees).

Late Cancellations (No Show): If the client cancels with less than [24] hours notice or does not show up at the start of the tour, the deposit will not be refunded.

Weather Conditions: Patagonian weather is unpredictable. BHH SPA reserves the right to modify itineraries or cancel services if authorities (CONAF, Carabineros, or MTT) close routes for safety reasons (snow, extreme wind, etc.). In such cases, rescheduling or a refund will be offered.